Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are aligned with USPS prices depending on the service selected.

Which payment methods are accepted in the Online Shop?

Currently we are accepting payment via PayPal and bank transfer.

How long will delivery take?

We mail our deliveries within 3 business days after payment has been confirmed,
and delivery time depends on the postal service selected.

How secure is shopping in the Online Shop? Is my data protected?

For payments we use secure gateways and your personal information will be kept
confidential and will not be shared with any third parties.

Do I receive an invoice for my order?

An invoice will be generated to accompany your order upon request.

Shipping information

We use USPS flat rate for shipping, the cost is USD8.30. Allow 2-6 business days for delivery.

Sacred Connection does not ship to addresses in South Dakota, Utah or addresses outside of US territory. 

Which payment methods are accepted in the Online Shop?

Currently we are accepting payment via Credit Card through Stripe payment services.

Return and Refund Policy:

Any item can be returned within 30 days of purchase for refund credit, or exchange (minus delivery charges). 

Customer Service Address

16-1904 Koloa Maoli Rd.
Kurtistown
Hawaii – 96760
USA