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FAQ

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[title text=”Frequently Asked Questions”]

Please read our FAQ before sending us a message.

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[accordion-item title=”What are the delivery charges for orders from the Online Shop?”]

Delivery charges are aligned with USPS prices depending on the service selected.

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[accordion-item title=”Which payment methods are accepted in the Online Shop?”]

Currently we are accepting payment via PayPal and bank transfer.

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[accordion-item title=”How long will delivery take?”]

We mail our deliveries within 3 business days after payment has been confirmed,
and delivery time depends on the postal service selected.

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[accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]

For payments we use secure gateways and your personal information will be kept
confidential and will not be shared with any third parties.

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[accordion-item title=”Do I receive an invoice for my order?”]

An invoice will be generated to accompany your order upon request.

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[accordion-item title=”Shipping information”]

We use USPS flat rate for shipping, the cost is USD8.30. Allow 2-6 business days for delivery.

Sacred Connection does not ship to addresses in South Dakota, Utah or addresses outside of US territory. 

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[accordion-item title=”Which payment methods are accepted in the Online Shop?”]

Currently we are accepting payment via Credit Card through Stripe payment services.

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[accordion-item title=”Return and Refund Policy:”]

Any item can be returned within 30 days of purchase for refund credit, or exchange (minus delivery charges). 

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[accordion-item title=”Customer Service Address”]

16-1904 Koloa Maoli Rd.
Kurtistown
Hawaii – 96760
USA

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